Member Experience Concierge

Bears Fit in Vernon Hills, IL seeks a friendly Member Services Team member to warmly greet members and guests, verify active memberships, and help sustain a welcoming club environment. This role supports check-in, billing updates, inquiries, and cross-department collaboration to ensure member satisfaction and smooth operations. You will handle daily check-ins, monitor traffic, resolve routine issues, and contribute to maintaining clean, inviting facilities while upholding Bears Fit standards.