Marketing Service Representative Senior

Requirements: EDUCATIONBachelor's degree in Business, Management, Healthcare Administration, or related field. In lieu of degree, five (5) years' health related non-clerical experience with an insurance, managed care, or healthcare related organization will be considered. LICENSING/CERTIFICATIONArkansas License for Health and Life Insurance. If licenses are not previously held, must successfully pass both health and life exams within three (3) months after coursework is assigned. The company will reimburse two (2) attempts to pass both the exams. If unable to pass exams after three (3) months of coursework being assigned and after three (3) unsuccessful attempts to pass the exam disciplinary action could result up to termination. Valid, unrestricted driver's license. Maintains acceptable driving record. EXPERIENCEMinimum five (5) years' customer service experience, preferably in customer-facing roles. Minimum three (3) years insurance industry experience. Experience establishing relationships and resolving business issues with health plans, employer groups, or agents preferred. ESSENTIAL SKILLS & ABILITIESProficiency in Microsoft Office applications including PowerPoint, Word and Excel. Excellent written and verbal communication skills Highly organized and detail oriented Problem sensitivity and resolution ResearchingTime Management Relationship Building Educational Presentations Business Leadership Professional Collaboration Strategic Planning Interpersonal Research Management IndepedenceAbility to travel overnight as needed and, at times, on short notice. Must reside in assigned territoryLOCATIONThis is a hybrid role in our Springdale, AR, location, requiring a minimum of three days in office weekly. Skills

• Customer Service
• Deadline Management
• Detail-Oriented
• Educational Presentations
• Group Presentations
• Group Problem Solving
• Health Insurance
• Interpersonal Relationships
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Word
• Needs Analysis
• Professional Etiquette
• Relationship Building
• Sales
• Time Management
• Verbal Communications
• Working Independently
• Written Communication

Certifications: Arkansas Insurance License Life & Health - Arkansas Insurance Department Hiring Range$52,400.00 - $68,100.00 Security Requirements This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.

Segregation of Duties: Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.

Employment Type: RegularADA Requirements1.1 General Office Worker, Sedentary, Campus Travel - Someone who normally works in an office setting or remotely and routinely travels for work within walking distance of location of primary work assignment.