Aviation Training Management Specialist

Location: Houston, Texas (Preferred) | Remote – United States

Travel: Required – Domestic and International

Employment Type: Full-Time

Compensation: Competitive, commensurate with experience and qualifications

Position Summary: CPaT Global is seeking an experienced Aviation Training Management Specialist with a strong background in airline training operations and aviation Training Management Systems (TMS).This position will serve as a subject matter expert and trusted advisor to airline customers, helping them evaluate training management requirements, optimize training processes, and successfully implement CPaT's training management solutions. The ideal candidate will have direct experience working with established aviation training management platforms such as MINT, FOX, Prodefis, or Pelesys TMDS, combined with a practical understanding of airline training department operations. The specialist will work closely with CPaT's Sales, Product Development, Implementation, and Client Services teams, supporting customers throughout the sales, onboarding, implementation, and ongoing operational improvement processes. Key Responsibilities1. Client Needs Analysis and Solution Consulting Engage with airline training departments to evaluate existing training management processes, systems, and operational requirements. Conduct customer discovery meetings, needs assessments, workflow reviews, and operational gap analyses. Evaluate requirements related to training scheduling, crew qualifications, instructor management, simulator utilization, training records, regulatory compliance, and reporting. Recommend appropriate CPaT solutions and configurations based on each customer's operational requirements. Advise customers on training management best practices and opportunities for process improvement.2. Training Management System Implementation and Onboarding Support the onboarding and implementation of CPaT's Training Management System for new airline customers. Assist with requirements gathering, workflow mapping, system configuration, data migration planning, testing, and user acceptance. Work with airline stakeholders to establish efficient processes for training administration, scheduling, qualification tracking, and reporting. Coordinate with CPaT's technical and implementation teams to translate customer operational requirements into system functionality. Provide operational guidance and training to customer personnel during implementation and transition.3. Sales and Business Development Support Support CPaT's global Sales team during customer presentations, product demonstrations, and technical discussions. Participate in prospective customer meetings to assess training management requirements and identify solution opportunities. Assist with RFP responses, technical proposals, solution recommendations, and implementation planning. Demonstrate an understanding of competing aviation TMS platforms and articulate CPaT's capabilities and value proposition. Build credibility and relationships with airline training leadership, training operations personnel, and technical stakeholders.4. Product Development and Industry Expertise Serve as an aviation training management subject matter expert for CPaT's Product Development team. Provide recommendations for product enhancements based on airline operational requirements and industry best practices. Evaluate customer feature requests and assist with prioritizing development opportunities. Monitor aviation training technology trends, regulatory requirements, and competitive TMS capabilities. Support product testing, workflow validation, and operational evaluations of new TMS functionality.5. Customer Relationship Management and Ongoing Advisory Develop strong working relationships with airline training departments and operational stakeholders. Provide ongoing guidance to customers seeking to improve training management efficiency and system utilization. Identify opportunities for expanded use of CPaT products and services. Collaborate with Client Services to support customer satisfaction, adoption, and long-term success.

Required Qualifications: Demonstrated professional experience in airline training operations, aviation training management, or aviation Training Management System administration and support. Hands-on experience with at least one established aviation TMS platform, preferably MINT, FOX, Prodefis, or Pelesys TMDS.Strong understanding of airline training management workflows, including training planning, scheduling, qualifications, records management, and regulatory compliance. Experience gathering operational requirements and translating business needs into practical technology solutions. Strong interpersonal, communication, analytical, and problem-solving skills. Ability to communicate effectively with airline training managers, operational personnel, technical teams, and senior leadership. Ability to work independently in a remote environment while collaborating with cross-functional teams. Willingness and ability to travel domestically and internationally as required.

Preferred Qualifications: FAA Part 121 airline operational experience, preferably in a flight training management, training operations, training scheduling, or training systems support position. Previous experience as an Airline Training Manager, Training Operations Manager, Training Systems Administrator, or TMS Implementation/Support Specialist. Experience implementing, configuring, supporting, or transitioning between aviation Training Management Systems. Familiarity with FAA Part 121 training requirements, AQP, and/or international airline training standards such as EASA, CBTA, and EBT.Experience with airline crew management systems, Learning Management Systems, and integrations between training and operational platforms. Experience conducting customer demonstrations, operational assessments, or training technology consulting. Familiarity with aviation training data migration, reporting, and systems integration. Experience supporting multiple airline customers or working for an aviation training technology provider. Location and TravelThis position is preferably based in Houston, Texas, near CPaT Global's headquarters. However, qualified candidates located anywhere in the United States will be considered for remote employment. The position requires domestic and international travel to airline customer locations, industry events, and CPaT offices as business needs dictate.

Compensation and Benefits: CPaT Global offers a competitive compensation and benefits package. Salary will be determined based on the candidate's relevant airline training experience, TMS platform expertise, technical capabilities, and overall qualifications.

Compensation: Commensurate with experience.

Why Join: CPaT Global? This is an opportunity to help shape the next generation of aviation training management technology while working directly with airlines around the world. The successful candidate will play an important role in expanding CPaT's Training Management System business, helping airline customers modernize training operations, improve operational efficiency, and maximize the value of their training technology investments. Join CPaT Global and help advance the future of aviation training management.