Front Office Associate (Part-Time)
Front Office Associate (Part-Time)
L2
Occupations
Receptionists and Information ClerksCustomer Service RepresentativesMedical Secretaries and Administrative AssistantsIndustries
Offices of All Other Miscellaneous Health PractitionersOffices of Physical, Occupational and Speech Therapists, and AudiologistsAll Other Outpatient Care Centers- Manage the customer journey as the first point of contact, by setting expectations for their experience and delivering a quality customer experience
- Scheduling, screening, and confirming new appointments through inbound and outbound calling
- Provide customer resolution to any concerns or questions
- Communicate all relevant customer information to the Hearing Care Professional
- Collect and record customer payments
- Maintain the customer database by updating office records
- Inform the customer about hearing care accessory options
- Handle walk-ins for existing customers
- Help run office promotions by participating in any marketing and social media initiatives
- Support hearing aid maintenance, cleaning and repairs.
Level
EntryL2
Location
Somers, NY
Occupation
Receptionists and Information Clerks
Industry
Offices of All Other Miscellaneous Health Practitioners
Posted
yesterday
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