Dental Front Desk Receptionist

🦷 Now Hiring: Dental Front Desk Receptionist | Full-Time & Part-Time | Day & Night Shifts Brooklyn, NY | Ezra Medical CenterLove making people smile? Join the team that's been caring for Brooklyn for over 18 years. About Ezra Medical CenterEzra Medical Center is a trusted, multi-specialty healthcare provider serving the Brooklyn community with compassion and excellence. Our services include Internal Medicine & Pediatrics, a Dental Clinic, Aqua and Physical Therapy, and a Vision Center. Learn more: www.ezramedical.orgThe Opportunity We're growing our Dental Clinic team and looking for a warm, organized, patient-focused Dental Front Desk Receptionist to be the first smile our patients see (or hear). You'll keep our dental practice running smoothly, from scheduling cleanings to coordinating treatment plans, while making every patient feel welcome and at ease. Schedules available:✅ Full-Time✅ Part-Time✅ Day Shifts✅ Night ShiftsWhat You'll DoPatient Experience- Greet patients in person and by phone with warmth and professionalism, especially those nervous about dental visits- Understand patient needs and provide accurate, timely answers- Answer questions about dental services, procedures, and rates Scheduling & Coordination- Schedule dental appointments (cleanings, exams, fillings, extractions, orthodontic and specialty visits) using our EMR/dental practice management system- Manage the daily flow of the schedule, including confirmations, reminders, and follow-up appointments- Assist with patient check-in and check-out Insurance & Administration- Verify dental insurance eligibility and benefits, and obtain referrals or pre-authorizations when needed- Collect co-payments and process patient fees- Enter and update patient demographic and insurance information accurately- Resolve issues promptly using company policies, or escalate to management when needed Team & Compliance- Work closely with dentists, hygienists, and dental assistants- Meet team performance goals- Stay up to date on new dental services, procedures, and rates- Follow Ezra Medical Center's standards of conduct, privacy (HIPAA), and compliance policies