Sales Coordinator
Sales Coordinator
L4
Occupations
Sales Representatives, Wholesale and Manufacturing, Technical and Scientific ProductsSales Representatives, Wholesale and Manufacturing, Except Technical and Scientific ProductsSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelIndustries
Instruments and Related Products Manufacturing for Measuring, Displaying, and Controlling Industrial Process VariablesOther Measuring and Controlling Device ManufacturingInstrument Manufacturing for Measuring and Testing Electricity and Electrical Signals- Acts as the primary point of contact for non-product related customer questions, order status, lead time, tracking number and other duties.
- Confirms accuracy of the customer quote regarding prices, terms, quality, ship to and bill to addresses, etc.
- Converts quotes into orders once the customer PO is received and verified.
- Proactively updates customers on upcoming delivery status, PO changes, etc.
- Assists Inside and Outside Sales Representatives with maintaining C4C database including assisting with updates as required.
- Assist with quote generation with the guidance of Inside or Outside Sales as required.
- Coordinates with Global Manufacturing Plants for delivery of products and escalates issues and delays to appropriate Inside and Outside Sales representatives.
- Provides Sales Engineers and Managers with data and information as requested.
- Managing customer portals.
- Checking daily, weekly, and monthly task list on SAP.Complete vendor forms accurately and in a timely manner.
- Process myKistler registrations and create accounts.
- Process requests for quotes (RFQs), purchase orders (POs), and technical inquiries.
- Enter leads from trade shows into customer database
- Perform other duties as needed.
- 1–2 years of experience in customer service, sales support, order processing, administration, or a similar role.
- Preferred Bachelor’s degree in related field
- Experience working with business customers, manufacturing companies, or technical products.
- Familiarity with SAP, C4C, or another order management or customer relationship management system.
- Microsoft Office: Excel, Word, PowerPointFamiliarity with SAP, C4C, or another order management or customer relationship management system.
- Strong organizational and time management skills, with the ability to handle multiple priorities.
- Excellent written and verbal communications skills.
- Exposure to international orders or export-related processes.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong attention to detail and commitment to providing exceptional customer service.
- Medical, dental, vision, life, and disability coverage 401(k) plan with a 4% company match
- Generous personal and vacation time
- Join a team that’s shaping the future of measurement technology. We look forward to meeting you!
Level
MidL4
Location
Detroit, MI
Occupation
Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products
Industry
Instruments and Related Products Manufacturing for Measuring, Displaying, and Controlling Industrial Process Variables
Posted
today
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