Service Management Senior Specialist - Enterprise SMO
federal reserve bank frbEast Boston, MA
Service Management Senior Specialist - Enterprise SMO
L5
federal reserve bank frbEast Boston, MAyesterday
Occupations
Business Operations Specialists, All OtherGeneral and Operations ManagersFood Service ManagersIndustries
Commercial BankingSavings Institutions and Other Depository Credit IntermediationOther Activities Related to Credit IntermediationThe Federal Reserve Bank of Boston is seeking a Service Management Senior Specialist to join the enterprise-wide SMO. You will drive incident, problem, event, change, and knowledge management across FRFS products, partnering with cross-functional teams to improve reliability and the customer experience.
This role also leads reporting and metrics, supporting on-call operations as needed, and contributes to a culture of continuous improvement across the FRFS portfolio.
Apply now
Level
SeniorL5
Location
East Boston, MA
Occupation
Business Operations Specialists, All Other
Industry
Commercial Banking
Posted
yesterday
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