Senior Manager, Data Center Operations

Data Center Operations Manager Oversees Data Center Operations across multiple data centers, managing and integrating team performance, operations metrics, and capacity analysis into the broader business line strategy. Directs multiple teams in supporting escalated technical issues, crisis management, and root cause analysis, while standardizing processes and maintaining an accurate knowledge base. Leads new region builds and expansion activities, acting as a senior liaison with project and engineering teams to manage timelines, capacity, and ensure adherence to world-class standards. Guides teams responsible for installations, repairs, inventory, and logistics, enforces standards for component replacements and upgrades, recommends significant purchases, and implements advanced maintenance strategies to optimize data center efficiency and stability. Key Responsibilities Data Center Site Portfolio Management:-Oversees Data Center Operations team across multiple data centers. Performance Monitoring and Analysis:-Oversees multiple teams, integrates operations metrics into broader business line strategy. Issue Management and Automation:-Directs multiple teams providing support for escalated complex technical issues. Data Center Expansion Support:-Oversees the management of new region builds and expansion activities, both onsite and remotely. Installation and Maintenance:-Leads multiple teams in installations, repairs, inventory management, and logistics tasks for data centers. Planning & Execution:-Manages multiple medium- to large-scale projects or initiatives across teams, ensuring timelines, deliverables, and budgets when applicable are monitored and met. Collaboration & Partnership:-Drives cross-functional partnerships to align on expectations and shared objectives across multiple teams. Problem Solving:-Provides direction to multiple teams on addressing complex operational and/or technical issues as well as providing guidance on analyzing complex data and/or information to identify solutions. Continuous Learning:-Models engaging in continuous learning to deepen expertise and stay ahead of industry trends, integrating best practices into strategic planning. Continuous Improvement:-Drives team to collaborate on, develop, and implement ideas to increase the efficiency and effectiveness of processes, protocols, and workflows within and across teams. Performance and Development:-Drives performance across teams by providing feedback and coaching in alignment with performance management processes, guidelines, and expectations.