Lead Development Representative (LDR) – Inside Sales

The Role: This role blends sales development with consultative inbound sales. You'll follow up on open quotes, re-engage existing and dormant customers, uncover upsell and expansion opportunities, and introduce our solutions to new organizations - while also fielding calls from new customers to understand their needs and recommend the right products.

What You'll Do: Follow up on open and aging quotes - confirm status, answer questions, and move quotes toward opportunity or closure Re-engage existing customers and reactivate dormant accounts (12–18 months inactive)Research and reach out to new organizations matching our ideal customer profile, via phone and email Field calls from new customers, assess their needs, and recommend products — providing quotes, answering questions, or pointing them to the right information, and creating follow-up opportunities where appropriate Maintain accurate, complete records in Hub Spot - activities, notes, tasks, lifecycle stages, and opportunity details Your Tools Hub Spot (CRM, quotes, lifecycle stages), Apollo.io (lead research/outreach), Net Suite (order management), plus phone, email, and internal collaboration tools. Training provided.

Required: Strong written and verbal communication skills; confident phone presence Comfort with technology and CRM systems Detail-oriented, reliable with follow-up, and able to juggle multiple priorities without dropping things Customer-first mindset

Preferred: Experience in customer service, inside sales, or lead development Experience with Hub Spot or similar CRM, quote follow-up, or inbound calls Interest in growing into an Inside Sales or Account Manager role

Compensation & Benefits: Salary + performance incentives. Health, dental, and vision insurance. 401(k) with company match. Paid time off and holidays. Disability insurance.

Pay: $50,000.00 - $62,000.00 per year (salary + bonus)

Benefits: 401(k) matching Dental insurance Disability insurance Health insurance Paid time off Vision insurance

Experience: Sales: 1 year (Preferred)

Work Location: In person