EMS Field Supervisor
west coast ambulanceBurbank, CA
EMS Field Supervisor
L5
west coast ambulanceBurbank, CA18 days ago
Occupations
First-Line Supervisors of Protective Service Workers, All OtherFirst-Line Supervisors of Transportation Workers, All OtherEmergency Medical TechniciansIndustries
Ambulance ServicesAll Other Miscellaneous Ambulatory Health Care ServicesFreestanding Ambulatory Surgical and Emergency CentersWest Coast Ambulance, founded in 2002, is a leading provider of medical transportation services in Los Angeles County. We have been serving the communities in the region for many years, and our commitment to providing high-quality, compassionate care has made us a trusted name in EMS and the medical transportation industry.
West Coast Ambulance is looking for a qualified EMS Field Supervisor to complete our team!
Summary/Objective
Under the direction of the EMS Manager and/or General Manager, the EMS Supervisor is responsible for overseeing day-to-day operations. This position will provide mentoring, coaching, disciplining the field staff, ensuring company policies and protocols are met and aligned with local and state regulations that pertain to EMS. Additionally, ensuring that customer service, patient care, and efficiency are delivered. Focus must always be directed to the customers and stakeholders of West Coast Ambulance and support company goals and objectives.
Essential Duties and Responsibilities:
The EMS Supervisor will have a vast spectrum of duties including, but not limited to, the following:
Actively oversees daily operations and is a resource to field employees
Conduct daily/weekly audit to field employees on performance
Conduct training and orientation for new hires
Keeping up to date with state and local EMS guidelines
Proactively thinking of new ideas to improve operations
Keeping field staff engaged, provides guidance and direction as appropriate
Work collaboratively with dispatch and other departments to ensure company goals are met
Serves as a role model to field staff – acts professionally, treats patient with respect and dignity
Set goals for field staff to ensure efficiency, productivity and quality in daily operations. This may require reporting on metrics on team performance
May participate in selection and interviewing process
Audit time cards and ensure that payroll reports are submitted in a timely manner
Attend management meetings and is able to create agenda, make presentations
Assist and may need to perform calls when staffing is inadequate
All other tasks assigned by management
Minimum Qualifications: The individual in this position must possess the following qualifications:
Demonstrated background of successful customer service experience
Ability to problem solve and make sound judgments that will not compromise quality of patient care and company resources
Strong work ethic
Minimum of three years emergency medical operations or similar experience.
Thorough knowledge of company policies and procedures.
Excellent oral, written, and interpersonal communication skills.
Ability to multitask effectively with frequent interruptions while completing tasks in a timely fashion
Excellent interpersonal skills, friendly demeanor and must be approachable. You lead with integrity
High school diploma or equivalent. Bachelor's degree in business, healthcare or appropriate field of study or equivalent experience preferred.
Certifications and Licenses: A valid California driver's license
Current California Paramedic or EMT license recommended
CPR Instructor highly recommended
Current Medical Examiners Certification
NREMT and other certifications as required
One year of experience in the field of rescue and emergency medical services highly recommended
Infection Control Training highly recommended
Apply now (opens in a new tab)
Level
SeniorL5
Location
Burbank, CA
Occupation
First-Line Supervisors of Protective Service Workers, All Other
Industry
Ambulance Services
Posted
18 days ago
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