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Energy Efficiency Support Specialist

L3

virtual vocationsNew York, NY2 days ago

Occupations

Customer Service RepresentativesEnergy Engineers, Except Wind and SolarComputer User Support Specialists

Industries

Electric Power DistributionTelemarketing Bureaus and Other Contact CentersElectric Bulk Power Transmission and Control
Supporting utility customers in enhancing energy efficiency, the full-time remote Energy Efficiency Customer Support Specialist will manage inbound calls, provide program education, and assist with customer inquiries using multiple platforms.
Key responsibilities: Handle inbound customer calls focused on energy efficiency and program support Provide assistance with scheduling, enrollment, and technical inquiries Utilize various support scripts and platforms to deliver customer service effectivelyRequired qualificationsHigh School Diploma or GED Minimum of 6 months experience in a customer-facing environment, preferably in a call center Ability to type 35+ WPM Strong customer service orientation with a sales-focused mindset Capacity to thrive in a fast-paced environment while managing multiple tasks
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Apply now (opens in a new tab)

Level

JuniorL3

Location

New York, NY

Occupation

Customer Service Representatives

Industry

Electric Power Distribution

Posted

2 days ago

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