Data Center Thermal Technician
Data Center Thermal Technician
L5
Occupations
Heating, Air Conditioning, and Refrigeration Mechanics and InstallersInstallation, Maintenance, and Repair Workers, All OtherGeothermal TechniciansIndustries
Plumbing, Heating, and Air-Conditioning ContractorsSteam and Air-Conditioning SupplyOther Building Equipment Contractors- Rely on direction to accomplish goals
- Perform a number of work-related tasksCapable of working under direct supervision or independently based upon trainingMaintain certifications per job requirements
- Render on site and phone assistance to customers.
- Communicate with National Technical Support on equipment issues
- Perform work related tasks according to company guidelines for scheduled maintenance
- Implement Field Change Notices according to published guidelines
- Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips
- Operate in a safe manner in accordance with published safety guidelines
- Must wear appropriate PPE as per company guidelines and accordance with job duties
- Adhere to work hours policy guidelines – "14 hours rule"Report all work related accidents or injuries within 24 hours to the appropriate personnel.
- Provide accurate and timely reporting according to company guidelines
- Timecards, expense reports, mileage reports, ticket closure, forms et al.
- Maintain individual inventory in accordance with company policy
- Maintain company property according to company policies
- Vehicle, credit cards, PPE, test equipment, laptop, pager, et al.
- Provide proper and adequate communication to internal and external customers
- Provide estimated time of arrival to the customer for where applicable
- Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each designated assignment
- Strive to provide all customers a "first time fix" for their equipment
- Maintain customer satisfaction rates according to company guidelines
- Attend Customer Meetings as required
- Maximize productivity by combining service opportunities
- Complete all work in an efficient and timely manner
- Capable of making technical and commercial decisions under pressure
- Properly evaluate site and equipment for appropriate billing status
- Maintain productive utilization rate according to company guidelines
- Perform inventory cycle counts according to company guidelines
- Adhere to company dress code and safety regulations
- Meet or exceed on-site response time requirements for each customer
- Understand and comply with company startup/escalation processes and procedures
- Maintain proper and adequate level of internal communications
- Managers, co-workers, Support Services, electronic communications, et al.
- Perform several work-related tasksCapable of working under direct supervision or independently based upon trainingMaintain certifications per job requirements
- (one or more of the following)
- High School Diploma or G.E.D. equivalentHVAC – Certificate Program degree or equivalent experience in the field.
- Six years military experience in a related field
- Equivalent industry experience with EPA refrigerant license
- Basic electrical knowledge
- Interpersonal Skills
- ProfessionalReliableTeam Player
- Familiarity with electrical / electronic test equipment and fundamentals
- Must be able to read and interpret electrical line diagrams and blueprints
- Working knowledge of OHM's law and HVAC theory
- Technical skills
- Ability to make basic site evaluation skills to include: environmental temperature, and general operating conditions
- Elementary fix/repair techniques based on directed supervision
- Capable of completing tasks and return unit to full operating conditions based upon directed supervision
- Ability to summarize and report all work related tasks performed
- Strong skill sets:
- Communication skills
- Customer service skills
- Troubleshooting skills
- Safety procedures
- Organizational and planning skills
- Computer skills
- Mechanical aptitude
- Physical and environmental demands include:
- Travel is requiredFlexible schedules (weekends, evenings, and holidays)
- May have on-call responsibilityValid driver's licenseMust be at least 18 years old
- The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
- Our Core Principals: Safety. Integrity. Respect. Teamwork. Inclusion.
- Our Strategic Priorities:
- High-Performance Culture
- Customer Focus
- Operational Excellence
- InnovationFinancial Strength
- Vertiv Behaviors:
- Own itAct with urgency
- Foster a customer-first mindset
- Think big and execute
- Lead by example
- Drive continuous improvement
- Learn and seek out development
- Promote transparent & open communication
Level
SeniorL5
Location
Baton Rouge, LA
Occupation
Heating, Air Conditioning, and Refrigeration Mechanics and Installers
Industry
Plumbing, Heating, and Air-Conditioning Contractors
Posted
yesterday
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