Insurance Claims Office Manager & Construction Bookkeeper

Company Name: JSMM INC.

Location: Primary Office (General Construction Operations)

Job Type: Full Time, Permanent

Schedule: Full Time, Monday through Friday

Industry: General Construction, Property Restoration, Residential and Commercial Builds

Pay Scale: $30.00 per hour

Incentives: Company Technology Package, Comprehensive Health Insurance, Paid Time Off, Consistent Weekly/Bi-Weekly Pay Options

The Opportunity: JSMM INC. is seeking an experienced Insurance Claims Coordinator and Office Administrator to manage property claims documentation, financial record-keeping, and core office operations. In this pivotal operational role, you will serve as the administrative backbone for our residential and commercial construction divisions. You will manage high-volume insurance claim workflows, coordinate directly with carriers and adjusters, maintain precise bookkeeping records, and ensure all project documentation remains audit-ready. If you bring a strong background in insurance claims processing, financial organization, and construction administration, this position offers stable hourly pay and a collaborative, supportive team culture.

Key Responsibilities: Insurance Claims Management: Oversee, organize, and track property insurance claim documentation to ensure complete, accurate files for adjuster review and timely approval. Carrier and Adjuster Communication: Execute professional correspondence with insurance carriers, claims adjusters, subcontractors, and property owners to maintain project momentum. Bookkeeping and Financial Tracking: Maintain accurate bookkeeping records, track project expenses, manage accounts payable/receivable, and support financial reporting. Audit Readiness and Document Control: Organize digital and physical project files in accordance with industry standards to ensure full audit readiness across all claims. Administrative Operations: Streamline daily office workflows, manage filing systems, and optimize data retrieval speeds to support leadership and field teams. Executive Reporting: Assist senior leadership with specialized reporting, data entry, and file tracking during high-volume insurance claim cycles. What You Need to Succeed (Qualifications) Required Mandatory Insurance Claims Experience: Proven, hands-on experience navigating insurance claims and working directly with the property insurance claims process. Administrative Tenure: Minimum 5 years of dedicated experience in an office management, claims administration, or senior administrative role. Bookkeeping Competency: Strong proficiency in bookkeeping, financial record-keeping, and job-cost tracking. Detail Accuracy: Exceptional organizational skills with a strong focus on compliance, accuracy, and audit-ready document management.

Preferred: Industry Background: Prior experience working within general construction, roofing, or property restoration sectors. Software Competency: Proficiency in specialized bookkeeping tools (e.g., QuickBooks) and insurance estimating/claims software. Educational Foundation: Bachelor's Degree or equivalent professional experience in business administration or finance.

Compensation & Benefits: Guaranteed Hourly Rate: $30.00 per hour paid on a dependable weekly or bi-weekly pay cycle. Work-Life Balance: Consistent Monday through Friday schedule with standard day hours. Health & Wellness: Comprehensive medical insurance coverage and health support options. Time Off Package: Generous paid time off allocations covering holidays, vacation days, and personal leave. Professional Tools: Dedicated company technology package provided to support efficient daily operations. About JSMM INC.JSMM INC. is a premier general construction firm specializing in residential and commercial projects. We pride ourselves on a high-energy work culture where team members are selected for their technical capabilities and commitment to quality. Learn more about our firm at Jsmm-Inc.com. Selection choices are guided strictly by job-related capabilities, technical trade skills, and verified administrative performance records.