Incident Response Lead - Cross-Functional Crisis Management

Cvent, Inc. is seeking an Incident Response Manager to coordinate customer-facing incidents across the Event Cloud and Hospitality Cloud. You’ll drive cross-functional response efforts, validate impact data, and craft timely communications for internal stakeholders and customers. You’ll partner with Client Services, Technology, Legal, Sales, Information Security, Finance and Operations to lead root-cause analyses, implement preventive actions, and strengthen incident readiness while maintaining