INFORMATION TECHNOLOGY SPECIALIST I (537283) — Business Analyst

Number of Positions: 1Work Location: Sacramento County

Job Type: Permanent, Full TimeThe Department of Industrial Relations (DIR) was established in 1927. Its mission is to improve working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR administers and enforces laws governing wages, workplace safety and health, apprenticeship training programs, and medical care and other benefits for injured workers. Electronic Submission of Applications preferred. Application Packages maybe submitted electronically through your CalCareer Account at https://jobs.ca.gov/ Applications must be received electronically by 11:59 p.m. on or before the above final filing date. Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the "

Application Instructions: " section below and ensure the following: Clearly indicate the Job Code #, Position Number and the Title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Examination/Employment Application STD Form 678.Remove and do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only. Do not include your full Social Security Number on your documents and/or do not provide any LEAP information. Department Website: https://www.dir.ca.gov/Please include a Statement of Qualifications (SOQ) that answers the following questions below. Your response should be typed in Arial 12-point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ and failure to follow the instructions may result in disqualification. Describe and explain your experience gathering, analyzing, documenting, and validating business requirements. Explain how you have documented current and future business processes, identified gaps, recommended solutions, and used tools such as Microsoft Excel, Word, and Jira to support project objectives. Provide examples of requirements documentation, user stories, and process improvements. Describe your experience collaborating with business stakeholders, technical teams, project managers, and other partners to support successful project delivery. Provide examples of how you facilitated meetings, communicated requirements, resolved issues, tracked project activities, and ensured that project deliverables and milestones were met. Describe your experience supporting software testing, User Acceptance Testing (UAT), and quality assurance activities. Include examples of how you developed or reviewed test scenarios, documented and tracked defects, coordinated with business and technical teams, monitored testing progress, and helped ensure that a system or enhancement met business requirements. If applicable, describe your experience assisting with procurement documents, such as Statements of Work (SOWs), Requests for Proposals (RFPs), or Requests for Offers (RFOs).Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Who May Apply: Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply: Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application PackagesYou may submit your application and any applicable or required documents to: Department of Industrial Relations Cert Mailing Address Sacramento Attn: Human Resources/Certs Unit 1416 9th Street, 13th Floor Sacramento, CA 95814 Address for Drop-Off Application PackagesYou may drop off your application and any applicable or required documents at: Department of Industrial Relations Cert Drop Off Address Sacramento Human Resources/Certs Unit 1416 9th Street, 13th Floor Sacramento, CA 95814 08:00 AM - 04:00 PMThe following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - Please see Special Requirements section of the posting for instructions on the Statement of Qualifications. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable