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Senior Manager, Workforce Management

L5

virtual vocationsNew York, NY4 days ago

Occupations

General and Operations ManagersHuman Resources ManagersComputer and Information Systems Managers

Industries

Custom Computer Programming ServicesTemporary Help ServicesAdministrative Management and General Management Consulting Services
To enhance operational efficiency, the full-time Senior Manager, Workforce Management will build and optimize workforce planning systems, oversee staffing strategies, and drive data-driven decision-making in a remote environment.
Key responsibilities: Design and implement workforce management systems, including scheduling models and staffing ratios for clinical teams Translate strategic goals into operational processes and lead discussions to identify and address staffing gaps Analyze performance data to forecast demand, build staffing models, and ensure service levels are met in real-timeRequired qualifications 5+ years of experience in operational leadership, particularly in high-impact initiatives within fast-paced environments Proven ability to lead cross-functional teams and drive collaborative outcomes Strong technical skills in workforce management systems and data analytics tools, including SQL Experience in building and refining operational processes based on data analysis and feedback Empathetic leadership style with a focus on team well-being and customer success
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Apply now (opens in a new tab)

Level

SeniorL5

Location

New York, NY

Occupation

General and Operations Managers

Industry

Custom Computer Programming Services

Posted

4 days ago

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