Senior Vice President, Managed Services

About the Company: Leading Azure cloud provider Industry Information Technology and Services Type Privately Held Founded 1995 Employees 51-200 Categories Consulting CRM IaaS Information Technology PaaS Software Information Technology & Services Technology Specialtiesazure cloud provider financial services compliant clouds iaas and paas enterprise-grade clouds managed solutions provider infosec and compliance microsoft azure managed cloud cloud migration cloud solution provider managed service provider database management devops cloud security compliance release management cloud architecture hybrid cloud hipaa and cloud monitoring cloud monitoring application development data estate modernization azure migration azure security github ai cloud managed services and data & aiAbout the RoleThe Company is seeking a Senior Vice President of Managed Services to lead the commercial direction and financial performance of its managed services business. The role owns recurring revenue, retention, gross margin, and key client relationships, while partnering with functional leaders to strengthen service operations and client success. Responsibilities include guiding the client journey from onboarding through renewal and expansion, improving service quality and security, and making sound decisions on client recovery, deal economics, and out-of-scope requests. The leader will also drive operational improvements through automation and AI, align service priorities with product teams, and develop a distributed leadership team. Candidates should have direct P&L ownership of a managed services, hosting, or IT services business with at least $15 million in revenue, including accountability for recurring revenue retention and gross margin. They should bring executive-level experience managing enterprise client relationships, renewals, and challenging service discussions, along with a record of improving the client experience. Significant change leadership and a strong history of building and developing leadership teams are required. Fluency in cloud managed services is essential, with Azure experience preferred, as are strong executive communication, sound judgment, and the ability to surface difficult issues candidly. Hiring Manager Title CEOFunctionsOperations Account Management/Optimization Sales/Revenue