Risk Manager - Workers' Compensation

Why join the Contra Costa County Risk Management Department? Contra Costa Risk Management Department is seeking one (1) Risk Manager to join our Workers’ Compensation Program Division. The Risk Manager - Workers’ Compensation incumbent will coordinate and liaison with the County Director of Risk Management on workers’ compensation claims, operational issues and manage the department’s self-insured and self-administered Workers’ Compensation Program and the Occupational Return to Work Program. The Risk Manager - Workers’ Compensation reports directly to the County Director of Risk Management-Exempt and is responsible for the supervision of Workers’ Compensation Program staff. The County believes staff is its greatest asset. We strive to provide a workplace that is inclusive of all people, cultures, and backgrounds. At Contra Costa County, we see every day as a chance to create a positive impact on the individuals we serve. We lead through our values, integrity, community, and our employees are dedicated and provide excellent service. The Workers’ Compensation program is a dedicated division within the Risk Management team where each team member has a unique opportunity to support each other, make an immediate impact on the program, and to share their experience and knowledge with the rest of the team. We are looking for someone who is: An effective communicator - You will need to communicate professionally and effectively both in written form and verbally A leader - You will need to guide and coach a team of employees to accomplish a common goal Knowledgeable - You will need to be familiar with software applications including database spreadsheets Team Oriented - You will need to maintain working relationships with multiple parties including other County departments Organized and Results Driven - You will need to balance multiple assignments and priorities in a fast-paced environment and work effectively under pressure while meeting deadlines What you will typically be responsible for: Overseeing the self-insured and self-administered Workers’ Compensation Program for the County and special districts Supervising and directing the activities of Workers’ Compensation Program staff on the investigation and adjustment of Workers’ Compensation claims Overseeing the administration of the County’s Occupational Return to Work Program Interpreting California Code and laws applicable to Workers’ Compensation benefits, and staying current on recent law and legislation to ensure compliance by the County Workers’ Compensation Program Acting as the main contact with county departments, special districts, outside agencies, state and federal agencies conducting audits Developing, reviewing, and modifying procedures for the adjustment of injury cases and operational workflows Maintaining statistical information, including amount of open reserves, projections for future costs and claims cost incurred A few reasons you might love this job: You will be part of a dynamic team You will have the opportunity to have a hybrid remote work schedule You will have access to a generous benefits package including retirement, health plan options and other benefits listed here A few challenges you might face in this job: You will work in a fast-paced environment You will be expected to manage multiple assignments with competing deadlines You may interact with clients that are upset and/or confused