Operations Director & Integrator

Pay: $105,00 - $150,000 with bonus

The Mission: Turn the CEO’s vision into flawless execution — and get her out of the day-to-day entirely. You own the systems, the people, the projects, the launches, the events, the numbers, and the accountability. You are the operating engine of a two-time Inc. 5000 company, freeing the CEO to do the only things she can do: generate revenue, lead thought, sell, speak, build partnerships, and grow the brand. This is not a coordinator seat. It is equal parts operator, integrator, systems architect, project manager, people leader, and business builder. You build the company that runs without the founder. What Winning Looks LikeYou are succeeding when:the CEO spends less than 10% of her time on operations. Every team member knows what to do — without asking the CEO.Every launch, event, and initiative has a documented plan and a named owner. Systems are documented, followed, and continuously improved — not just created. The team is held accountable to results, not activity. The company runs smoothly even when the CEO is fully unavailable. Revenue targets are hit through operational excellence, not heroics. Costs are continuously optimized without sacrificing quality.the CEO receives dashboards, insights, and recommendations — not problems. Your First 14 DaysThis role proves itself fast. By Day 14, you will have audited the business, extracted what lives in the CEO’s head, and stood up the first version of the operating system. Days 1–3 — CEO Extraction Your first job is to get the company out of the CEO’s head and into documented systems. Through structured interviews, capture: Vision, company goals, and revenue targets Programs, offers, and events Marketing strategy and the full sales process Team structure and existing systems Current workflows and decision-making processes Bottlenecks, recurring issues, and every place the CEO is still the single point of failure Days 4–7 — Business Audit Perform a complete operational audit across the business: Team structure, roles, contractors, and vendors Software subscriptions and all recurring expenses Marketing, sales, customer success, event, and reporting systems Project management and SOP infrastructure Then surface the truth: waste, duplicate software, unnecessary spend, inefficiencies, missing processes, automation opportunities, and team gaps. Deliver a written audit with prioritized recommendations. Days 8–14 — System Buildout Design and begin implementing the operating system across every core function: Team communication, daily accountability, and weekly planning Launch management and event management Marketing execution and sales follow-upHiring, onboarding, and customer successKPI tracking, financial reporting, and executive reporting Project management and SOP management Critically, build the compliance mechanisms that ensure these systems are actually followed — not just written. Deliverables Due by Day 14CEO Extraction ReportTeam Accountability MapOperations AuditCost Reduction Report Systems Audit90-Day Operations Plan Company KPI Dashboard

Project Management: Own every active project end to end. Assign owners, track progress, and keep projects on schedule. Escalate risks proactively — before they become emergencies.

CEO Support: Protect the CEO’s calendar and filter incoming requests. Prioritize opportunities and keep her focused only on high-value activities.

Systems Management: Improve existing systems and build new ones as needed. Document processes, train the team, and monitor compliance. Launch OversightMonitor registrations, applications, show rates, conversion rates, revenue, and email, SMS, and ad performance — and take corrective action in real time. Event OversightMonitor venues, hotels, speakers, sponsors, production, logistics, and attendee experience to ensure flawless execution.

Financial Stewardship: Monitor revenue, expenses, cash flow, subscription costs, contractor costs, and vendor agreements — continuously improving profitability.

Weekly Responsibilities: Executive Leadership Meeting Lead the weekly leadership meeting. Review revenue, sales, marketing, events, operations, team performance, risks, and opportunities — and present recommendations, not just status.

Team Accountability: Run one-on-ones, review KPIs, provide coaching, and create performance improvement plans when needed.

Hiring & Recruiting: Recruit top talent, interview candidates, manage onboarding, and develop succession plans.

Dashboard Reporting: Deliver the CEO a single dashboard covering revenue, pipeline, event registrations, lead generation, and marketing, sales, and team performance.

Team Performance Review: Evaluate every team member on performance, productivity, accountability, and alignment — and make clear staffing recommendations.

Capacity Planning: Forecast team, event, revenue, and operational capacity ahead of demand.

Who You Are: You are a builder who creates order from chaos. You love systems and you love accountability. You ask hard questions and solve problems before they become emergencies. You are comfortable holding high performers to a high standard. You are obsessed with execution. Above all: you can take what lives inside a founder’s head and build a company that runs without them.