Service Manager - Automotive Service Center

L4

jensen tireOmaha, NE3 days ago
About Jensen Tire & AutoSince 1973, Jensen Tire & Auto has been a trusted name in automotive service throughout the Omaha Metropolitan area. With 23 locations and growing, we take pride in providing honest, high-quality automotive care while building lasting relationships with our customers. We're looking for a motivated Service Manager to lead day-to-day service operations, mentor technicians, and deliver an exceptional customer experience.
What You'll Do:
  • Oversee daily service operations and ensure efficient workflow across all bays.
  • Supervise and support technicians and service advisors to maintain top-quality workmanship and productivity.
  • Manage customer interactions, ensuring clear communication of repair recommendations, estimates, and warranties.
  • Monitor performance metrics such as sales, profitability, and customer satisfaction, taking action when improvements are needed.
  • Maintain compliance with company policies, MAP (Motorist Assurance Program) guidelines, and all safety and environmental regulations (OSHA, EPA, etc.)Assist with budgeting, scheduling, and inventory control.
  • Promote teamwork, professionalism, and a customer-first culture.
  • What We're Looking For3–5 years of experience in automotive service management or related leadership role.
  • Strong knowledge of automotive systems, diagnostics, and repair processes.
  • Excellent communication and leadership skills.
  • Proven ability to manage workflow, meet deadlines, and exceed customer expectations.
  • Valid driver's license required.
  • ASE Service Consultant (C1) or equivalent certification preferred.
  • Degree or training in Automotive Technology, Business Management, or related field a plus.
  • Why You'll Love Working at Jensen
  • Locally owned and community-focused
  • Competitive pay with bonus opportunities5-day work week – no weekends, evenings, or holidays!
  • Comprehensive benefits package including:
  • Medical, dental, and prescription coverage
  • Paid vacation
  • Company paid long-term disability and life insurance
  • Employee discounts 401(k) with company match
  • Paid ASE certification and ongoing professional development
  • Join a company built on integrity, teamwork, and customer care. Apply today and become part of the Jensen Tire & Auto family!
Apply now
Apply now

Level

MidL4

Location

Omaha, NE

Occupation

Automotive Service Technicians and Mechanics

Industry

General Automotive Repair

Posted

3 days ago

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