Licensing and Registration Specialist #W0037

Pay Band: 3Agency: Virginia Department of Agriculture

Location: VDACS CENTRAL HEADQUARTERSAgency Website: https://www.vdacs.virginia.gov/Recruitment Type: General Public - GJob DutiesThe Virginia Department of Agriculture and Consumer Services is seeking a qualified individual to serve as a Licensing and Registration Specialist in the Office of Charitable and Regulatory Programs (OCRP). Duties include processing, reviewing and making determinations regarding applications of issuance or renewal of registrations, permits, and licenses submitted by individuals and organizations that are subject to the provisions of the Virginia Solicitation of Contributions Law; applying departmental policies and procedures to answer questions from regulants and the public; and resolving related complaints. This position is paid on an hourly basis and is limited to working no more than 1500 hours per year. It offers no state benefits.

Minimum Qualifications: Ability to interpret and apply statutory and regulatory requirements, and policies and procedures to the licensing, registration, and permitting processes. Working knowledge of registration, licensing and permitting practices as well as considerable knowledge of standard office practices, procedures, and office equipment. Strong customer service focus in addition to independent judgment, organizational, and problem-solving skills. Computer proficiency. Demonstrated ability to work with a diverse customer population; to work cooperatively with others in an office environment; and to work effectively under pressure during peak workload periods. Experience and proficiency with commonly used business software, computer applications, and current/recent work in a similar regulatory environment requiring exceptional customer service and sound decision-making skills. H.S. Diploma/GED.Additional Considerations Knowledge of the Virginia Solicitation of Contributions Law; customer service delivery, and analytical work experience in licensing, permitting, or registrations to include making determinations. An equivalent combination of training and experience indicating possession of the preceding knowledge, skills and abilities may substitute for this education and experience.

Special Instructions: You will be provided a confirmation of receipt when your application and/or rsum is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position. The Immigration Reform and Control Act requires that before we can legally employ an individual, we must verify both the identity and employment authorization of the individual. VDACS uses Form I-9 to satisfy this requirement. Form I-9, instructions, and the List of Acceptable Documents can be found at https://www.uscis.gov/i-9. VDACS does not offer sponsorship for employment purposes; therefore, the selected candidate will need to be able to provide acceptable documents in accordance with Form I-9 (use link above for more details). Additionally, VDACS participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For additional assistance with this requirement, please contact hr.vdacs@vdacs.virginia.gov.Final candidate must successfully complete a fingerprint-based criminal background check. If you have been affected by DHRM Policy 1.30 Layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment. In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process. Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer