Pre-Litigation Operations Manager

Key responsibilities: Directly manage, mentor, and support pre-litigation paralegals and team leads, ensuring performance and workload coverage Oversee case workflows to ensure timely progression and implement process improvements to enhance efficiency Collaborate with cross-department teams to address operational issues affecting case flow and communicate staffing needs to leadershipRequired qualifications 5+ years of experience in a law firm environment, specifically with pre-litigation and/or litigation cases Prior experience managing paralegals or legal support staff Strong understanding of personal injury or civil litigation processes Proficiency with case management systems and legal software Excellent organizational and leadership skills, with the ability to manage competing priorities