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Vice President of Client Success

L7

virtual vocationsDenver, CO4 days ago

Occupations

Sales ManagersGeneral and Operations ManagersSales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

Industries

Administrative Management and General Management Consulting ServicesAdvertising AgenciesOther Management Consulting Services
Building and leading the Onboarding and Client Success teams, the remote Vice President of Client Success will create scalable processes, ensure client satisfaction, and drive retention while partnering across the organization to support growth initiatives.
Key responsibilities: Build a high-performing Client Success team with defined roles and scalable operating models Develop the Onboarding function to ensure clear implementation requirements and alignment with client expectations Lead Client Success in managing inquiries, reporting, and timely issue resolution while utilizing client feedback to enhance service delivery
Required qualifications: 10+ years in client success, account management, or related healthcare leadership roles Healthcare experience required, with a preference for cost containment and self-insured employer experience Proven ability to build client-facing teams and develop operational frameworks from the ground up Hands-on leadership experience in performance improvement and process building Strong business acumen with the ability to connect client needs to operational and financial outcomes
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Apply now (opens in a new tab)

Level

ManagerL7

Location

Denver, CO

Occupation

Sales Managers

Industry

Administrative Management and General Management Consulting Services

Posted

4 days ago

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