TLC Instructional Designer

Where You'll Work Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system. Job Summary and Responsibilities As our TLC Instructional Designer, you will lead end-to-end creation of high-impact learning experiences. Every day you will research complex topics, apply adult learning theory to design engaging digital content, own project lifecycles and timelines, collaborate with cross-functional stakeholders so training aligns with business goals, build courses in tools such as Articulate Storyline and Rise, analyze learner feedback, optimize workflows, and facilitate Train-the-Trainer sessions. To be successful in this role, you will bring instructional design expertise and strong project ownership.

• * * Conduct research on unfamiliar topics and concepts to design and build comprehensive, accurate, and engaging learning experiences, ensuring alignment with industry best practices and organizational needs.

Instructional Design & Content Development:

• * Support the design and development of learning content, following best practices to create innovative and engaging learning materials.
• * Assist in the development and deployment of assessment and evaluation tools, using insights to improve instructional strategies.
• * Leverage learner feedback to assess and improve instructional materials, continuously seeking opportunities to enhance learning outcomes.
• * Stay current on emerging trends and best practices in instructional design, facilitation, technology, and visual learning tools, integrating relevant innovations into TLC deliverables to drive learner engagement and effectiveness.

Identify effective learning strategies based on project goals, learner needs, and performance outcomes, continuously seeking ways to improve learner success. Project Management & Process Improvement:

• * Take ownership of personal learning projects, proactively identifying opportunities to
• * * enhance work, streamline processes, and improve learning outcomes, while communicating bandwidth availability to the ISD manager.
• * Assist in the development of project plans, ensuring resource allocation, timeline management, and identifying opportunities to optimize workflows.
• * Identify workflow inefficiencies and collaborate with the team to suggest improvements that enhance productivity and client satisfaction.
• * Work with the ISD manager to refine processes that improve content quality, operational efficiency, and client satisfaction.
• * Address project challenges proactively, applying creative, solution-oriented approaches to keep projects on track and ensure high-quality standards.

Collaboration & Stakeholder Engagement:

• * Collaborate with clients to contract, scope, and deliver learning projects, ensuring solutions align with performance objectives and business goals.
• * Work with cross-functional teams to plan, design, develop, and deliver digital learning offerings, ensuring quality and effectiveness of the final deliverables.
• * Collaborate with the Instructional Design Team to provide constructive feedback, maintain accountability, and encourage continuous improvement.

Training & Continuous Improvement:

• * Facilitate Train-the-Trainer sessions—both in-person and virtual—ensuring effective program delivery and recommending improvements to enhance training outcomes.
• * Contribute to a culture of continuous improvement by seeking feedback, analyzing results, and applying insights to optimize learning initiatives.

Preferred

• Masters Other Relevant Master's degree