Senior Dynamics CRM Engineer - AI-Driven, Remote

GovCIO seeks an experienced Senior CRM developer to enhance a Microsoft Dynamics CRM system and customer portal. You will work in an Agile Scrum environment handling multiple items per sprint and collaborate with functional and testing teams while mentoring colleagues. You will utilize Copilot Studio, IVR, Chat, and other AI features within Dynamics to advance call center and customer service capabilities. A PBGC Public Trust clearance is required.