Global After-Sales Director – Luxury Eyewear Ops

Jacques Marie Mage seeks a Global After-Sales Director to lead product care, repair, warranty, and after-sales service. Based in Los Angeles, you’ll partner with Customer Service, Product, Supply Chain, regional teams, and Japanese manufacturers to ensure precise handling of cases. The role combines strong operational skills with a passion for craftsmanship and client experience; it’s hands-on, building processes and cross-team collaboration across regions.