Budtender/Cannabis Service Representative

KEY RESPONSIBILITIES: Greet and welcome guests warmly, verifying age and ensuring compliance with company policy and all state/local regulatory guidelinesEducate customers on product features, benefits and attributes tailored to their needs and experience levelRecommend products including flower, concentrates, edibles, topicals, and accessories based on customer goalsProcess transactions accurately using the POS system; handle cash and card payments with precisionMaintain product knowledge by attending training sessions and staying current on new inventoryKeep the sales floor, display cases, and back stock areas clean, organized, and fully stockedAssist with intake of deliveries, inventory counts, and cycle counts as directedAdhere strictly to all MED compliance protocolsHandle customer concerns professionally; escalate complaints to Manager when appropriateSupport a team-oriented culture through positive communication and shared floor responsibilitiesQUALIFICATIONSMust be 21 years of age or olderCurrent MED Employee Badge (or ability to obtain prior to start date)1+ year of retail, hospitality, or customer service experience preferredPrior cannabis retail experience a plus; passion for the industry requiredStrong interpersonal skills; ability to connect with diverse customersBasic math skills and comfort with POS technologyAbility to stand for extended periods and lift up to 30 lbsFlexible availability including evenings, weekends, and holidaysCOMPENSATION & BENEFITSCompetitive hourly wage + tipsEmployee discount on all productsMedical, dental, and vision insurance (full-time employees) Paid time off (full-time employees)