Salon Front Desk Supervisor

About the Role: Join Mia Salonspa as a Salon Front Desk Supervisor, where you will be the welcoming face of our luxurious salon experience. This role is perfect for an organized and customer-focused individual ready to lead our front desk team in Rancho Cucamonga, CA.

Responsibilities: Oversee daily front desk operations, ensuring exceptional customer service. Manage appointment bookings and staff schedules efficiently. Train and mentor front desk staff to enhance service quality. Handle customer inquiries and resolve issues promptly. Maintain a clean and inviting front desk area as well as salon. Assist in managing inventory and supplies for the salon. Collaborate with salon management to implement promotional activities. Ensure compliance with salon policies and procedures.

Requirements: Proven experience in a salon front desk role. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in scheduling software and POS systems. Ability to multitask in a fast-paced environment. Customer-oriented mindset with a passion for the beauty industry. High school diploma or equivalent; additional certifications are a plus. Flexibility to work weekends and holidays as needed.

About Us: Mia Salonspa has been a leader in the beauty industry for over a decade, providing top-notch services and a relaxing atmosphere for our clients. Our team is dedicated to creating a positive and rewarding environment for both customers and employees, making Mia Salonspa a great place to work and grow.