Chargé(e) de clientèle en alternance à Tours

Internship Opportunity At Esg Tours Contrat d'alternance based in Tours and within the Esg Tours business school, starting from September 2024.Discover our internship offer exclusively proposed by Esg Tours and our partner company. This internship contract allows you to combine cutting-edge academic theory with enriching professional practice within a company. Benefit from quality training while gaining practical experience. Location of the position: Tours Location of the school: Tours Industry sector: Home Care Services The Role With Our Partner As an intern, you will join a dynamic team as a Customer Service Representative. You will be responsible for the development and retention of the clientele, ensuring quality customer service. Client Portfolio Development Phone and physical prospecting Establishment of quotes and commercial proposals Negotiation and conclusion of contracts Client Portfolio Management Updating the client file Tracking orders and deliveries Handling customer complaints Administration and Logistics Setting up and updating schedules Organizing crew routes Managing consumables and orders Support in accounting Tracking team leave Quality and Communication Being on the ground for occasional cleaning Quality control of services Creation of quotes Following up on quote submissions Ensuring clear and professional communication with clients The Profile The required qualifications for this internship position are as follows: Excellent interpersonal and sales skills Sense of customer service and client satisfaction Taste for teamwork and autonomy Proficiency in office tools (Office Suite, CRM) How To Apply For Your Internship? If you recognize yourself in this profile and are ready to take on this challenge, do not hesitate to apply now! We will be delighted to receive your application. The next step will be your admission to Esg Tours in the 3rd year of the Bachelor Commerce Marketing, essential to join the school in an internship with our partner company. We are looking for ambitious candidates ready to turn their potential into success. Main location: Tours Driving license: Required Type of employment: Internship Industry sector: Home Care Services