Track & Trace Representative
virtual vocationsDenver, CO
Track & Trace Representative
L3
virtual vocationsDenver, COtoday
Occupations
Cargo and Freight AgentsDispatchers, Except Police, Fire, and AmbulanceShipping, Receiving, and Inventory ClerksIndustries
All Other Support Activities for TransportationGeneral Freight Trucking, LocalFreight Transportation ArrangementWorking in a fast-paced environment, the full-time Track & Trace Representative will coordinate day-to-day shipments, provide visibility, and maintain accurate documentation for all loads while working remotely.
Key responsibilities:
Enter new load orders into proprietary web-based software and initiate check calls to track drivers on pickups and deliveries
Monitor freight via multiple websites to ensure accurate delivery times and communicate potential delays to customers
Maintain an outbound call volume of 100 calls per day while collaborating with Sales and Dispatch to resolve customer issues
Required qualifications:
1-3 years of work experience in customer service, operations, data entry, call center, dispatch, or logistics
High school diploma or equivalent is required; associate's degree preferred
Above average proficiency in Google Drive and Microsoft Suite
Strong attention to detail and ability to manage multiple tasks
Call center experience is a bonus
Apply now (opens in a new tab)
Level
JuniorL3
Location
Denver, CO
Occupation
Cargo and Freight Agents
Industry
All Other Support Activities for Transportation
Posted
today
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