At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, airbags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description:
Allstate’s sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a fast-paced sales environment and enjoy being rewarded for their efforts. At Allstate, we are committed to offering a reputable product suite that protects people from life’s uncertainties so they can realize their hopes and dreams.
Responsibilities:
Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work‑from‑home call center environment.
Use your insurance expertise to uncover customer needs, identify coverage gaps, and recommend tailored solutions from Allstate products and products within the Allstate family of companies.
Convert warm leads into customers using a proven consultative sales strategy — no cold calling required.
Work from home to drive sales growth while delivering an exceptional, customer‑first experience.
Handle inbound and outbound customer calls as the primary method of customer engagement.
Maintain availability during assigned work hours to meet call volume and service expectations. This function is particularly crucial during an employee’s first 90 days of employment.
Deliver consultative sales conversations and complete transactions during live customer interactions.
Adhere to assigned schedules, including evenings and weekends, based on business coverage needs.
Meet established productivity, quality, and performance standards.
Navigate multiple computer systems simultaneously while actively engaged with customers.
Compensation & Benefits
Base Pay: $18/hour
Average Total Compensation: $52,730–$76,480/year (base + uncapped performance‑based incentives)
Incentives are productivity‑based and governed by the applicable bonus plan, which is subject to change at Allstate’s discretion.
Eligible licensed external candidates who complete licensing prior to hire or bring an active Property & Casualty or Personal Lines license before start date may be eligible for a bonus.
Full suite of employee benefits starting day one, including:
Health, dental, and vision insurance
401(k) with company match and pension plan
Tuition reimbursement and career development
Wellness programs
Paid training from day one (classroom and hands‑on)
Licensing support: study materials, exam reimbursement, and assistance
Monthly internet reimbursement
Home office equipment provided by Allstate
Why Join Allstate
No Prospecting : Warm leads delivered directly to you
Career Growth : Develop your skills within a dynamic, supportive Fortune 100 company
Supportive Culture : Learn from best‑in‑class leaders and motivated teammates
Trusted Brand: Be part of a company with 90+ years of industry experience
Diverse & Reputable Product Suite : Sell from a wide portfolio that meets every customer’s needs
Requirements: At least 1 year of experience in sales or customer service (with a sales focus)
Active Personal Lines or Property & Casualty Producer license in your state of residence (preferred)
If unlicensed, ability to obtain a Personal Lines or Property & Casualty Producer license with Allstate’s support
Sales Representatives are required to obtain and maintain all required resident and non‑resident Producer licenses necessary to sell insurance products in any state designated by Allstate.
If hired, Sales Representative must relinquish all non‑Allstate insurance carrier appointments and may not hold active appointments with other carriers while employed in this role.
High school diploma or GED required
Reliable high‑speed internet with wired connection (Ethernet)
Dedicated, distraction‑free home workspace (equipment provided)
Comfortable working evenings and weekends
Receptive to feedback and performance coaching
Strong communication, critical thinking, and multitasking skills
Competitive, highly self‑motivated and enjoys being rewarded for your efforts
Able to work independently and hold yourself accountable for your performance
Ability to navigate multiple computer systems simultaneously
Location
This position is only available within the United States, but is not currently available for Puerto Rico, California, New York, Alaska, Hawaii, or Washington state residents. Candidates who reside in locations where the local minimum wage exceeds the base pay for this position are also not eligible for consideration.
Required Skills: Customer Centricity
Customer Insights
Customer Sales
Digital Literacy
Inclusive Leadership
Learning Agility
Results‑Oriented
Sales
Sales Operations
Strategic Selling
Other Information:
The candidate(s) offered this position will be required to submit to a background investigation.
Allstate does not sponsor employment‑based visas for this position.
Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50MB download and 5MB upload.