Regional Member Relationship Representative II

Sunmark Credit Union Opportunity People Helping People, that is what Sunmark Credit Union is all about! Why join the Sunmark Squad? Sunmark is a local credit union with 89 years of history helping members build brighter financial futures. Our "Good Vibes" culture is built on meaningful relationships, community impact, and teamwork. Business Hours: Monday & Tuesday 9am 4:30pm, Wednesday 8am to 4:30pm, Thursday & Friday 9am to 6pm, Saturday 9am to 1pm. Employees are scheduled 36-40 hours per week with rotating Saturdays off. Actual shift may vary based on branch opening/closing/balancing needs. As part of this role, you will have the chance to bring Sunmark's Good Vibes culture to Delmar, Glenmont, and Brunswick. Supporting multiple locations allows you to build relationships across teams, serve a wider membership base, and be a flexible, valued resource for our financial centers. Starting pay is $23$25 per hour, based on experience. Team members are also eligible for mileage reimbursement when travel is required outside of their assigned financial center region. Provide legendary service to members by welcoming them to the financial center. Acts as a member liaison, supporting member convenience with all credit union technology available. Supports member transactions through use of Interactive Teller Machines as needed. Provides advanced consumer account information including IRA, Trust, Estate and Business accounts. Research and solve member questions, problems, and complaints. Maintain our culture while achieving department goals. Conducts consumer loan closings and account openings, secures required identification, explains all legal documents, and reviews documentation for accuracy. Achieves and maintains designation as Notary Public and provides notary services as requested. Candidates should have a high school graduate/equivalent or higher with a minimum of one year sales/customer service experience. Prior banking experience preferred. Ability to meet sales goals, strong attention to detail and communicate effectively. Computer proficiency within Microsoft Word, Excel and Outlook. *NMLS licensing obtained within initial training period. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.