Customer Advocacy Programs Lead — Remote

Zoom seeks a Customer Advocacy Program Manager to own the end-to-end lifecycle of customer stories, references, and reviews for Zoom Contact Center. You will collaborate with Product Marketing, GTM, and Customer Success to build a robust advocacy pipeline and drive AI visibility and market differentiators. The role blends strategy with hands-on execution, managing relationships with analysts and customers while shaping the advocacy roadmap for a high-growth product line.