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Automotive Service Advisor

L4

hertzBel Air, MD7 days ago

$22/hr

Occupations

Automotive Service Technicians and MechanicsBus and Truck Mechanics and Diesel Engine SpecialistsAutomotive and Watercraft Service Attendants

Industries

General Automotive RepairPassenger Car RentalTruck, Utility Trailer, and RV (Recreational Vehicle) Rental and Leasing
A Day in the Life: Remote position on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pmAbility to work REMOTE – Required to be near a major airport location
Pay: starts at $22/hr; commensurate with experience. Posting open until position is filled.
What You'll Do:
  • Ensure vendors are performing requested repairs at agreed upon pricing
  • Reviewing a wide range of vehicle repair requests
  • Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEMHandle repair disputes with national account vendors
  • Validating parts pricing and labor times
  • Guarantee vehicle repairs adhere to company policies and address safety concerns
  • Efficiently drive down vendor cycle time to minimize out of service days
  • Handle phone calls related to vehicles experiencing extensive down time
  • Adhere to goal setting metrics for all job functions
  • Review vehicle repairs
  • Handle phone calls, emails, and chats
  • Working behind a desk
  • Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid
What We're Looking For:
  • Highschool Diploma or GED3 years of previous vehicle maintenance experience
  • Minimum of 4 ASE certifications related to job scope
  • Ability to work remote
  • Fleet experience preferred
  • Automotive vehicle repair background
  • Ability to multitask
  • NegotiationComputer literate
  • Customer service
  • Experience with labor guides
What You'll Get:
  • Remote WorkUp to 40% off the base rate of any standard Hertz rental including Friends and FamilyPaid Time OffMedical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts –Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. US EEO STATEMENTAt Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
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Level

MidL4

Salary

$22/hr

Location

Bel Air, MD

Occupation

Automotive Service Technicians and Mechanics

Industry

General Automotive Repair

Posted

7 days ago

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