Benefits Specialist

Responsibilities: The Benefits Specialist ensures the accurate processing of benefits transactions and supports the overall success of the organization's total rewards strategy. This role serves as a key resource for employees, providing education and assistance with benefits enrollment, eligibility, claims, and policy interpretation. Responsibilities include but are not limited to: Administer employee benefits programs, including medical, dental, vision, life insurance, disability, wellness programs, and retirement plans. Process employee benefits enrollments, changes, and terminations in HR and payroll systems. Serve as the primary point of contact for employee benefits inquiries, providing guidance on eligibility, coverage, and claims. Help employees proactively understand their benefit options, answer questions, determine eligibility, and enroll in benefits. Assist employees with life events, including new hires, qualifying events, and termination processes. Developing and distributing clear and effective communications regarding benefit plans, wellness programs, and employee resources. Coordinate benefits communications, including open enrollment materials, policy updates, and employee education sessions. Manage the disability benefits, including cross-team communication with the leaves team, for short-term disability (STD), long-term disability (LTD), and other applicable benefits. Process benefit deductions and reconcile payroll deductions with provider invoices to ensure accuracy, including oversight of the PHS arrears process and payment collection. Support employees with PHS' Employee Assistance Program (EAP), and other wellness benefits via a third-party provider, including promotion, utilization tracking, and identifying additional employee wellness opportunities.

Qualifications: Associate degree required, Bachelor's degree preferred in Business Management, HR Management, or related field. Minimum of 2-4 years of experience in benefits administration or HR-related functions. Knowledge of benefits regulations, including ERISA, ACA, COBRA, HIPAA, and FMLA.Experience with HRIS systems and benefits portals; proficiency in Microsoft Office Suite. Strong analytical, organizational, and problem-solving skills. Excellent communication and customer service skills to assist employees effectively. Ability to handle confidential information with discretion and professionalism. Ability to research and resolve employee benefit issues with a customer-service mindset. High level of accuracy in processing benefits enrollments, changes, and payroll deductions. Excellent organization, written, interpersonal, and communication skills; strong attention to detail. Demonstrated ability to read, write, speak, and understand the English language to communicate with all customers. Demonstrated compatibility with PHS' mission and operating philosophies. Pay RangeThe estimated starting pay range for this role is $65,000 - $80,000 per year. This good faith estimate is based upon PHS's typical starting pay range for this role. Actual pay range depends upon many factors including each individual employee's qualifications and market conditions and is subject to change.

Benefits: Full-time benefits-eligible employment begins at a minimum of 30 hours per week:

• Health, and dental, including applicable HSA & FSAEmployer Contribution to HSA for eligible Health PlansLife insurance (AD&D)
• Retirement, with eligibility for an employer match
• Holiday pay and extended sick
• Full and Part-time benefits-eligible employment working between 20-29 hours per week:
• Vision insurance
• Voluntary short-term & long-term disability
• Accident & hospitalization coverage
• Education assistance programs
• All employees:
• Accrue PTO (Paid time off)
• Same-day pay
• Employee assistance program (EAP)
• College partnership educational discounts
• Access to Learn to Live Resources