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Client Relationship Manager- Banking & FS

L5

cognizantDallas, TX2 days ago

$175,000-$220,000

Occupations

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelSales ManagersSales and Related Workers, All Other

Industries

Administrative Management and General Management Consulting ServicesOther Management Consulting ServicesComputer Systems Design Services
Client Relationship Manager-Banking & Financial Services Client Relationship Managers are key contributors to commercial side of Cognizant IT and Consulting Business. They support the Client Partner and act as business owners for assigned accounts, leading the day-to-day activities and P&L of these accounts. The CRM works with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience. A CRM's shared measures are margin, revenue, client satisfaction & employee retention. CRM role-specific measures are renewal win rates, revenue, and margin.
Key Responsibilities:
  • Build trusted relationships with client stakeholders
  • Understand the client environment, issues, and priorities
  • Work with clients to define their problems and co-create solutions
  • Drive RFPs / proactive bids with regards to renewals, extensions, and expansion
  • Track of BFS industry trends relevant to client business and bring forth proactive ideas and solutions
  • Serve as the day-to-day point of contact for the clients
  • Responsible for backlog growth including renewals and extensions of current engagements
  • Lead the onsite project teams and ensure they understand the client environment
Required Experience:
  • Minimum 10 years of experience in a client facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry, within BFS vertical.
  • Experience managing Client P&L of $15 + Million dollars including reporting and metric assessment for the account
  • Excellent ability and aptitude to influence and communicate effectively with business stakeholders up to the C-Suite
  • Ability to interface at all levels of an organization
  • Excellent oral and written communication skills and executive presentation and persuasion skills are required
  • Bachelor's degree Preferred Experience
  • MS or MBA degree
  • Strong background in a project environment and application development in the BFS vertical.
  • Proven ability to contribute to new business development efforts and to lead and manage multiple tasks in a dynamic environment
  • Must be detail oriented and able to manage and maintain all facets of complex assignments.
  • Demonstrable problem-solving abilities with the aptitude to identify strategic solutions to business problems with enterprise-wide implications
  • Demonstrate the flexibility to work among diverse corporate environments, industries, and technical and non-technical audiences
Top Reasons to Join Our Team Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive commission's plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a diverse, highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement. Salary and Other Compensation :The annual salary for this position is between $175,000-$220,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual bonus program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. A Good fit for the Cognizant culture A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our "Cultural Value Drivers" are well-known and clearly communicated within the organization: Open, Visible, Motivated, Empowered, Opportunity-Filled, Flexible & Collaborative. Things to know before you apply
Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future. Accommodations:
  • If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.
  • AI in hiring:
  • We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
  • Open position:
  • Unless otherwise stated, this job posting is for an open position on our team.
  • Language proficiency:
  • We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you'll deliver services to and collaborate with stakeholders outside the province who may not speak French.
  • Inclusion:
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws. About Cognizant Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
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Level

SeniorL5

Salary

$175,000-$220,000

Location

Dallas, TX

Occupation

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

Industry

Administrative Management and General Management Consulting Services

Posted

2 days ago

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