Onsite Club And Lifestyle Manager
Location: Leander, TXCommunity: Doral Isles Community
Pay Range: $68,500 per year (depending on education and experience)
Job Type: Full Time
Company Summary:
RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its Cira Connect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry. RealManage has earned the prestigious Certified™ recognition from Great Place to Work, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.
Community Summary:
Doral Isles Community Association stands as a remarkable community that embodies the essence of peaceful living combined with modern amenities. This beautifully designed neighborhood features stunning landscapes filled with lush greenery, serene lakes, and meticulously maintained walking paths. Residents appreciate the exceptional clubhouse that serves as a central hub for social gatherings and recreational activities, providing an inviting atmosphere to foster community bonds. The impressive pool area is particularly noted for its aesthetic appeal and tranquility, resembling a resort-like setting perfect for relaxation or fun family afternoons. Unique attributes such as well-planned sports facilities—including basketball courts and tennis courts—offer residents varied options for physical activity in picturesque surroundings. An undeniable highlight is the vibrant atmosphere complemented by friendly neighbors who contribute positively to this close-knit community experience. Many have lauded the accessibility of various amenities within proximity, enhancing daily convenience while maintaining a sense of escape from urban life. Additionally, safety remains paramount at Doral Isles Community Association; many residents feel secure within this environment enriched by ample green spaces where children can play freely amidst nature's beauty. Ultimately, it serves not only as a residence but also as an idyllic retreat where one can enjoy both leisure and active living alike—a truly unparalleled choice in South Florida.
Role Summary:
The Onsite Club and Lifestyle Manager manages the daily operations of the Clubhouse and community amenities. This position assists residents and guests, supports community events, and programs, and helps ensure amenities are clean, safe, and welcoming.
Responsibilities:- Manage daily operations of the Ranch House and associated amenities, including opening, monitoring, closing, and ensuring spaces are ready for resident use
- Greet and assist residents and guests, respond to inquiries, and resolve concerns in a friendly, professional manner
- Coordinate clubhouse reservations, facility rentals, and amenity schedules to support resident use, community events, and club activities
- Maintain cleanliness, organization, and presentation of indoor and outdoor amenity spaces, coordinating with housekeeping and maintenance staff as needed
- Conduct routine facility inspections, report maintenance needs, and follow up on repairs and operational concerns
- Enforce community rules, reservation requirements, and amenity policies in a courteous and consistent manner
- Develop and maintain a calendar of community events, recreational activities, and lifestyle programs that reflect resident interests
- Coordinate all aspects of community events, including planning, logistics, budgeting, vendors, sponsorships, setup, and breakdown
- Monitor event expenses and clubhouse supply needs, working within approved budgets and obtaining required approvals
- Prepare and coordinate event announcements, promotional materials, registration, and resident communications
- Support resident clubs, committees, and interest groups, serving as a liaison between residents and management
- Recruit, train, schedule, and support volunteers for community events and activities
- Coordinate staff and vendor support for clubhouse operations and events
- Track attendance, participation, expenses, and resident feedback to evaluate and improve programs
- Document and photograph community events in accordance with association policies and resident privacy preferences
- Perform other related duties as assigned by management
Qualifications:- Minimum two years of HOA lifestyle management experience with a large-scale, master-planned community association required
- Minimum three years of professional experience in event planning, recreation, hospitality, public relations, or community engagement, which may include the required HOA lifestyle management experience
- Associate's or Bachelor's degree in hospitality, recreation, communications, business administration, or a related field
- Experience recruiting, training, coordinating, and supporting volunteers and working with resident clubs and community committees
- Experience planning and executing community events, including logistics, budgets, vendor coordination, and sponsorships
- Customer service experience and experience managing clubhouse operations, facilities, or amenities preferred
- Strong interpersonal, written, and verbal communication skills, with the ability to interact professionally with residents, guests, vendors, and management
- Strong organizational and time management skills, with attention to detail and the ability to balance daily clubhouse operations with event planning
- Proficiency in Microsoft Office and the ability to learn reservation, event registration, and community management software
- Ability to address resident concerns and enforce community rules courteously and consistently
- Ability to work independently and collaboratively, demonstrating reliability, punctuality, and sound judgment
- Valid driver's license and reliable transportation
- Ability to perform light physical tasks associated with clubhouse operations and event setup, including standing, walking, and lifting event supplies, with or without reasonable accommodation
- Flexible availability, including evenings, weekends, and holidays as needed
Physical Requirements:
Ability to sit for prolonged periods at a desk and work on a computer.
Ability to occasionally stand, walk, bend, or reach as needed.
Ability to lift or move objects up to 10–15 pounds (e.g., files, office supplies).Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment.
Visual acuity to read printed materials, spreadsheets, and computer screens.
Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.
Ability to work in a standard office environment with moderate noise levels.
Ability to work a standard schedule, with occasional extended hours as required.
Pay and Benefits: $68,500 per year
Benefits Include:- Medical Insurance - Company will pay the premium for Employee Only Tier on the HSA plan
- Dental Insurance
- Vision Insurance
- Life and Disability InsuranceHSA (Required High-Deductible Medical Plan to be eligible)FSA account for health-related expensesFSA account for dependent care expenses
- Education Reimbursement for industry related classes 401K match after 1 year
Employee Assistance Program (EAP)9 paid holidays and 2 floating holidaysEEO & Values Statement: RealManage is a values-based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
ADA Statement: RealManage is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to apply for this position or perform essential job functions, please contact Human Resources at hr@ciramail.com.
