Customer Service
accentureKirkland, WA
Customer Service
L5
accentureKirkland, WAtoday
Industries
Administrative Management and General Management Consulting ServicesOther Management Consulting ServicesTelemarketing Bureaus and Other Contact CentersAccenture Song's Utilities practice is seeking a Management Consultant to help reinvent customer service as a driver of trust and efficiency. You will design, measure, and deploy transformations across billing, collections, outages, and digital channels, coordinating with cross-functional teams and client leaders to deliver measurable improvements. You bring at least four years of consulting experience in customer service, analytics, and experience design, with a focus on utilities and
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Level
SeniorL5
Location
Kirkland, WA
Occupation
Management Analysts
Industry
Administrative Management and General Management Consulting Services
Posted
today
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