Project Manager - Fire Restoration and Contents

Essential Responsibilities: Manage restoration projects from start to finish. Review work orders, prepare equipment and materials, and ensure crews arrive ready to perform assigned work. Coordinate, supervise, and monitor project progress while maintaining quality, productivity, and cost control. Communicate with customers, obtain contract approvals, and resolve project-related issues. Document all job activity with accurate notes, photos, personnel, resources, and billable events in company software. Explain restoration processes, timelines, and salvage opportunities to customers. Coordinate pack-outs, storage, cleaning, move-backs, and non-salvage documentation. Work with adjusters, customers, and internal teams to resolve questions and project concerns. Perform quality assurance inspections, obtain customer approvals, and support timely billing. Maintain warehouse organization, consumable inventory, equipment, and company vehicles. Follow and enforce company safety procedures, including proper PPE usage.

Qualifications: High school diploma or equivalent required; college degree preferred. Experience in insurance restoration and/or construction. Basic knowledge of building materials and property damage caused by water, fire, smoke, wind, and related losses. Valid driver's license with an acceptable driving record. Strong leadership, communication, customer service, and problem-solving skills. Ability to prioritize tasks, work independently, lead a team, and meet deadlines. Preferred

Certifications: FSRT – Fire & Smoke Restoration TechnicianOCT – Odor Control Technician