FL-DBPR-CTMH-Compliance Officer

Position: Compliance Officer

Client: FL-DBPR

Duration: 3+ Months

Shift: 08:00 AM to 05:00 PM (Onsite)

Work Environment: Professional office, business casual Work Locations: Candidate can select one of the following work locations:8550 NW 33rd St., Suite 401, Doral, FL 331222601 Blair Stone Road, Tallahassee, FL 32399

Candidate Responsibilities: Contact constituents/complainants to discuss the details of the complaints that are filed. Read state statute and compare with complaints to analyze the issue. Communicating with the public, so good customer service skills are a MUST.Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason. Provide any resources or referrals, as appropriate. Send a written correspondence to the complainant once approved by the supervisor. Close the case out by adding the appropriate codes/activities/statues in Versa. Document the actions in the OnBase system.