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IMPaCT Care is hiring: Manager of Community Health Worker Services in Los Angeles

L6

impact careLos Angeles, CA2 days ago

Occupations

Social and Community Service ManagersMedical and Health Services ManagersCommunity Health Workers

Industries

Other Individual and Family ServicesServices for the Elderly and Persons with DisabilitiesAll Other Miscellaneous Ambulatory Health Care Services
Job description:
  • Manager of Community Health Worker Services
  • Are you a natural caregiver?
  • At IMPaCT Care, we specialize in partnering with healthcare organizations to recruit and hire community healthcare workers. We are currently hiring for a few opportunities with (Kaiser Permanente & IMPaCT Care) to fill these exciting new positions. If hired you will work directly for IMPaCT Care.
At IMPaCT Care, we get out of bed every day to remake the American health workforce. We find, train and enable Community Health Workers: caring people who keep their communities healthy. We have built the largest and most scientifically-proven Community Health Worker platform in the country, used across 22 states by over 70 organizations like Kaiser Permanente. We’re changing the game, but also know the importance of enjoying the journey. We offer competitive compensation, equity grants, comprehensive benefits, and a culture built on teamwork and impact. This position will be based in West Los Angeles, CA.About the Role: We're seeking an energetic, organized leader with community engagement and social work or case management experience to manage a team of Community Health Workers serving hundreds of clients annually.
Who You Are: You lead with purpose, accountability, and collaboration, valuing diverse perspectives and ensuring everyone has a voice. You're highly organized, follow through on commitments, and use data to monitor progress. You own mistakes as learning opportunities and focus on fixing both immediate problems and underlying systems. You balance independent work with direct team and client engagement. You have strong communication skills and cultural awareness to navigate diverse communities effectively. Bilingual candidates are a plus if you speak Spanish or other languages.
What you’ll do:
  • Lead and support a team of 7 CHWs, coaching them to deliver excellent client care
  • Partner with local community organizations to recruit talented CHWsAnalyze performance data and reports to monitor team progress and drive results
  • Integrate CHWs with care teams in clinics and hospitals
  • Collaborate with community organizations to connect clients with essential resources
  • Use data to achieve program goals and continuously improve systems
Requirements:
  • Leadership experience with a non-profit or community-based organization
  • Extensive experience as a CHW, public health professional, social worker, or case manager
  • Deep understanding of healthcare and social service systems, including public benefits enrollment
  • Knowledge of community resources and organizations in the area
  • Comfort analyzing data and using reports to drive performance
  • Excellent oral and written communication skills
  • Proficiency with email, mobile devices, and CRM tools
  • Ability to travel to multiple locations
  • College degree required; MSW or MPH preferred
  • Ability to pass background check and pre-employment screening
  • Valid driver's license, must own a and have car insurance
  • Ability to cover multiple locations
  • Background check and Drug test
What We Offer:
  • Competitive compensation and equity grants
  • Medical, dental, and vision insurance 401(k) retirement plan
  • Generous discretionary time off and holidays
  • Parental leave
  • Professional development support
  • A culture built on teamwork, impact, and enjoying the journey
Details
Job Type: Full-time
Schedule: Monday–Friday with occasional evenings or weekends
Location: In-person, West Los Angeles, CA
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Apply now (opens in a new tab)

Level

LeadL6

Location

Los Angeles, CA

Occupation

Social and Community Service Managers

Industry

Other Individual and Family Services

Posted

2 days ago

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