Network Support Analyst
caiHelena, MT
Network Support Analyst
L5
caiHelena, MTtoday
Occupations
Network and Computer Systems AdministratorsComputer Network Support SpecialistsComputer Systems AnalystsIndustries
Computer Systems Design ServicesOther Computer Related ServicesComputer Facilities Management ServicesNetwork Support Analyst
Req number:
- R8891Employment type:
- Full time
- Worksite flexibility:
RemoteWho we areCAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
Job Summary:
We are seeking an experienced Network Support Analyst to maintain, configure, and ensure the reliable operation of the organization's server infrastructure. The successful candidate will be responsible for monitoring system performance, applying security patches, managing backups, administering user access, and resolving technical issues to maintain a stable and secure IT environment
Job Description:
We are looking for a Network Support Analyst to Perform routine server maintenance and troubleshoot system issues to minimize downtime. This position is full-time and remote .
What You'll Do:
- Monitor server health, availability, and performance to ensure reliable system operations
- Apply operating system patches, security updates, and software upgrades to maintain system security and efficiency
- Implement, monitor, and maintain backup and recovery procedures to ensure data integrity and availability
- Manage user accounts, permissions, access controls, and authentication mechanisms
- Provide technical support to IT staff and employees by investigating and resolving server-related issues
- Monitor system resources and identify opportunities to improve server performance and reliability
- Maintain server configurations, system documentation, and operational procedures
What You'll Need
Required:
- At least 5 years of relevant experience in server administration
- Strong knowledge of server hardware, operating systems, and server infrastructure
- Hands-on experience managing Windows and/or Linux servers
- Experience with virtualization technologies such as VMware or Hyper-VFamiliarity with network protocols and services, including DNS, DHCP, and TCP/IPKnowledge of server patching, system monitoring, backup, and recovery processes
- Strong troubleshooting and problem-solving skills with attention to detail
- Excellent communication skills and the ability to work effectively in a remote team environment
Preferred:
- Experience managing server environments across multiple platforms
- Familiarity with IT infrastructure security and access management best practices
- Experience supporting distributed or remote IT operations
- Physical Demands
- Ability to safely and successfully perform the essential job functions
Sedentary work that involves sitting or remaining stationary most of the time, with occasional need to move around the office to attend meetings, etc.
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
Reasonable accommodation statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.
Apply now (opens in a new tab)
Level
SeniorL5
Location
Helena, MT
Occupation
Network and Computer Systems Administrators
Industry
Computer Systems Design Services
Posted
today
To get sharper similar jobs, create your profile using the link below.