Head of Customer Success & Growth

MongoDB Inc. is seeking an experienced and results-oriented people leader to grow our Customer Success program. You will recruit, coach, mentor and develop both our high-touch and tech-touch CS teams to positively impact customers, develop skills, and grow their careers. You'll define and drive a set of metrics, lead quarterly targets, and build initiatives that boost customer retention, expansion, satisfaction and product adoption while partnering across Sales, Marketing, Support and Product to