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Strategic CSM: AI-Driven Enterprise Success

L7

screendeskChicago, ILtoday
Intercom, a leader in AI customer service, seeks a Strategic CSM to partner with our largest customers and drive Fin adoption and value realization. You'll work with executive stakeholders and support teams to scope projects, gather requirements, and design AI-enabled configurations that deliver measurable business outcomes. You'll lead success planning, drive adoption programs, and identify expansion opportunities while staying current on AI-agent market trends.
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Apply now (opens in a new tab)

Level

ManagerL7

Location

Chicago, IL

Occupation

Project Management Specialists

Industry

Administrative Management and General Management Consulting Services

Posted

today

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