Shift Leader - Seattle shops

molly moons homemade ice creamSeattle, WA5 days ago

$28.00/hr

Occupations

First-Line Supervisors of Food Preparation and Serving Workers First-Line Supervisors of Personal Service Workers First-Line Supervisors of Retail Sales Workers

Industries

Limited-Service Restaurants Full-Service Restaurants Snack and Nonalcoholic Beverage Bars

Shift Leader

Hourly: $28.00 Why You'll Love This RoleAs a Shift Leader at Molly Moon's, you play a key leadership role during each shift, setting the tone, supporting your team, and making sure every customer leaves happy. This is a hands-on, people-forward role for someone who enjoys responsibility, thrives in a fast-paced environment, and wants to grow their leadership skills. You'll lead from the floor, coach teammates in real time, and partner closely with the Shop Manager to keep the shop running smoothly. If you care about hospitality, teamwork, and doing things well and you like being in the middle of the action, you'll love this role.

What You'll Do:

Lead Great ShiftsOpen and close the shop with confidence
Delegate tasks, assign breaks, and keep service flowing smoothly
Stay calm during rushes and help the team succeed.
Deliver Excellent Hospitality
Model kind, generous hospitality every shift
Make sure every customer feels seen and welcomed
Handle customer concerns with warmth and professionalism
Support & Develop the TeamCoach teammates in real time using clear, supportive feedback
Share priorities, updates, and wins with the next lead or captain
Help maintain a positive, collaborative team culture
Keep the Shop Running Smoothly
Follow cash-handling, security, and key-holding procedures
Operate Square POS, including special transactions
Maintain cleanliness, food safety, and organization standards
Who We're Looking For
A reliable, people-first leader who enjoys supporting others
Experience leading or supporting a team in a fast-paced, customer-facing environment (prior shift lead or supervisory experience a plus)
Strong communication skills and a calm presence under pressure
Availability for late nights, weekends, and peak summer months

Compensation & Benefits:

$28.00/hr, with room to grow
Pay growth: A 1%-2% merit raise for every 1,800 hours worked, plus an annual cost-of-living adjustment based on the Seattle CPITime off: Paid Sick & Safe Time and PTO after 6 months
Health: Zero-premium medical, dental, and vision for eligible employees

Holidays: Four time-and-a-half holidays per year

Extras: ORCA transit pass, $50 non-slip shoe stipend, Employee Assistance Program (EAP), and 401(k) with employer match Family support: Childcare subsidies And yes - all the ice cream scoops you can eat

Apply now

Level

MidL4

Salary

$28.00/hr

Location

Seattle, WA

Occupation

First-Line Supervisors of Food Preparation and Serving Workers

Industry

Limited-Service Restaurants

Posted

5 days ago

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