Document Scanning Operator Level 1

Location: Philadelphia, PA 19103

Job Type: Hourly Consultant

Duration: Two months with potential extension through the end of the year

Hours: 8 am to 5 pm, M-FPay: $20/hr

Essential Functions: Assist with the day-to-day operations of a Digital Imaging Center, with a primary focus on document scanning, digital imaging, and related production activities. Prepare customer documents for the digital imaging and scanning process. Inspect physical documents for quality issues, damage, unusual conditions, or other factors that may affect the scanning process. Prepare and organize a wide variety of document types and conditions for scanning. Operate scanning and digital imaging equipment according to established procedures and customer specifications. Index scanned images using naming conventions and procedures established by the customer and/or Digital Imaging Center leadership. Perform post-imaging services and quality checks as required. Handle and manage large volumes of individual documents accurately and securely. Meet established production goals, deadlines, and contractual Service Level Agreements (SLAs).Identify potential issues with documents or scanning processes and escalate problems when appropriate. Maintain confidentiality and security of customer information and documents. Perform other duties as assigned to meet business needs. Skills Strong attention to detail and accuracy. Excellent organizational and time-management skills. Strong typing and data-entry skills. Ability to carefully handle and process large volumes of documents. Basic proficiency with Microsoft Office and data-entry applications. Familiarity with administrative processes and office procedures. Strong problem-solving and troubleshooting abilities. Ability to assess issues, determine appropriate solutions, and prioritize tasks. Ability to work effectively under deadlines and production requirements. Ability to remain focused and organized while performing repetitive tasks. Ability to adapt to changing priorities and learn new processes and technologies. Self-motivated, results-oriented, and dependable team player. Ability to maintain confidentiality when handling sensitive customer information. Knowledge of correct spelling, grammar, and punctuation. Experience Minimum of 1 year of experience in a customer service, office, administrative, document processing, or similar environment. Previous data-entry experience as a Data Entry Operator, Office Clerk, or similar role is preferred. Experience working with scanning, digital imaging, document management, or production equipment is a plus. Experience using Microsoft Office and data-entry systems preferred. Education High School Diploma or equivalent required.

Physical Demands: Minimal to moderate physical effort is required. Ability to move boxes and load paper or documents into scanning equipment. Project preparation and scanning activities require finger dexterity and frequent movement between machines. Ability to stand, sit, bend, lift, and move throughout the work area as required. Mental Demands Strong problem-solving and information-comprehension skills. Ability to follow detailed written and verbal instructions. Ability to maintain accuracy and concentration while performing repetitive tasks. Strong mental acuity and attention to detail. Effective written and verbal communication skills. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.