F&I Director

THE OPPORTUNITY: Lead and develop a department of F&I Managers with varying levels of experience and skill while setting a clear standard for performance, accountability, communication, and customer experience. This position works closely with our Controller and Administrative Office and reports directly to theGSM. WHAT YOU'LL OWNLead, coach, develop, and hold accountable a department of F&I Managers Oversee F&I performance across Toyota, Used Cars, Lexus, BMW & Audi Oversee sales-managerdesking practices, deal structure, and F&I processes Ensure products and neededcoverages are presented transparently and based on customer needs ManageCITs with urgency and accountability, maintaining our standard that no contract exceeds 10 days in transit Maintain strong lender relationships, compliance, and funding processes Protect and improve customer experience, department performance, culture, and profitability WHAT WE EXPECTProven automotive dealership management and F&I leadership experience A measurable track record of managing people and producing results Strong knowledge ofdesking, lenders, compliance, F&I products, deal structure, and profitability Ability to coachunder-performers, develop talent, and challenge top performers Ability to identify problems quickly, take ownership, and drive solutions Strong communication, organization, urgency, and follow-through Comfortable making decisions, having difficult conversations, and holding people accountable Ability to successfully manage multiple priorities in an extremely fast-paced environment THE STANDARDPeople first. Customers first. Performance matters. Accountability matters. Customer trust and dealership profitability are not competing goals-both are essential. We are looking for someone who brings leadership, urgency, discipline, integrity, and a proven ability to produce.