Patient Specialist - Dental Office

Job Category: Non-Clinical Support

Job Description: The Patient Specialist greets and registers patients for treatment in the clinic by preparing forms, verifying insurance benefits, and explaining financial requirements to patients. Provides support with the daily activities of the medical office including filing, phone coverage, appointment scheduling, registration, and patient referrals. With a quality, customer first, and compassionate approach, the Patient Specialist will: Greet patient and confirm prescheduled procedures. Collect basic patient information, such as name and address or verify information is already in the computer for the patient. Coordinate patient flow with enrollment, handing out documentation needed. Collect or verify billing information for the patient. Review the patient's insurance card to ensure it is valid, make copies of the insurance card and the patient's identification card. Enter and update billing information in the computer. Collect patient co-pay, amount due and provide patient with a receipt. Reconcile daily cash reports and counsel patient on account balances. Print admissions form, release form and insurance form. Instruct patient to read and sign each form and answer patient questions. Inspect forms to ensure each has a signature and make copies of each form for the patient.

Minimum Qualifications: High School Diploma or general education degree (GED), Associate Degree in Medical Staff Services Management 1-3 years related on the job experience and/or training; or equivalent combination of education and experience. Bilingual English/Spanish preferred. Site with Opening: Sunrise Family Dental Greeley, COHiring Organization: Sunrise Community Health Practice Highlights: At Sunrise, we pride ourselves in over 50 years of exceptional support to our community and employees. Sunrise is dedicated to guiding every employee towards professional growth and development by supporting them through training and tuition reimbursement. We value a healthy work life balance by providing generous paid time off. Employee opinions are valued, and we listen to employees through employee engagement surveys and the sharing of diverse ideas! Generous PTO and Leave Times: Up to 8-weeks of Paid Time Off (to include Vacation, Personal, 6 observed Holiday, and Sick Leave) Health, Medical, and Wellness Benefits: Medical Insurance Dental & Vision Insurance Basic Life & AD&D Insurance Voluntary Life Insurance Long-Term Disability (LTD) FSA Medical Flexible Spending Account FSA Dependent Care Spending Account Employee Assistance Program