Remote FINRA-Certified Call Center Supervisor

dxc technologyNew York, NY12 days ago

Occupations

First-Line Supervisors of Office and Administrative Support Workers First-Line Supervisors of Personal Service Workers First-Line Supervisors of All Other Tactical Operations Specialists

Industries

Telemarketing Bureaus and Other Contact Centers All Other Insurance Related Activities Telephone Answering Services

DXC Technology Company is seeking a Call Center Supervisor to lead a team of Customer Service Representatives supporting insurance and financial services operations. This role emphasizes service excellence and regulatory compliance, including FINRA requirements, while developing a high-performance team. You will coach, monitor KPIs, manage escalations, and collaborate cross‑functionally to ensure a seamless customer experience and accurate CRM documentation.

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Level

SeniorL5

Location

New York, NY

Occupation

First-Line Supervisors of Office and Administrative Support Workers

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

12 days ago

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