Chief of Staff to the CEO/Principal

Reports to: Jamie Pfeffer, CEO / Principal Works closely with: Managing Principal, Managing Director, Principals, Operations, Finance, Firm Leadership and Collected Development Partners Location: Nashville Studio, with regular coordination across PTA studios and travel as required Executive Partnership and Prioritization Maintain a comprehensive understanding of CEO's priorities across design, development efforts,  client relationships, firm leadership, business development, and external commitments, translating  them into a disciplined operating rhythm Exercise exceptional judgment in determining what requires CEO's attention, what can be  delegated, what can be resolved independently, and when additional direction is needed Anticipate needs, conflicts, deadlines, and changing priorities, recalibrating schedules and  expectations before issues become urgent Prepare CEO for meetings and decisions with concise, relevant context, identifying the  essential question or desired outcome Track commitments and decisions made in meetings and conversations, ensuring appropriate  follow-through and protecting focused time for the responsibilities that require CEO's direct  involvement Synthesize project and business context into concise, decision-ready information so the CEO can  engage quickly without having to reconstruct background or history Executive Operations Own CEO's calendar with exceptional attention to detail, context, sequencing, travel,  preparation time, and competing priorities Establish and maintain reliable systems for open items, follow-ups, deadlines, correspondence,  meeting preparation, and commitments Coordinate complex travel, meetings, client engagements, studio commitments, and external  events Ensure CEO has the right information at the right moment without requiring him to locate,  reconstruct, or repeatedly request it Identify recurring friction in CEO's workflow and develop practical systems that improve  clarity, efficiency, and follow-through Communication and Representation Manage and triage communication with a strong understanding of priority, sensitivity, and  appropriate response Draft correspondence and communications in Jamie’s voice when appropriate Communicate on CEO's behalf with clients, consultants, collaborators, leadership, and external  partners with professionalism, discretion, and an understanding of context Build trusted relationships across the firm so that information moves efficiently without creating  unnecessary layers around CEOLeadership and Firm Coordination Serve as a connective point between CEO and firm leadership, helping priorities, decisions, and  information move clearly in both directions Coordinate leadership meetings and recurring executive rhythms, ensuring discussions are  prepared and resulting decisions and responsibilities are clear Follow significant initiatives across the firm on CEO behalf, identifying where progress has  stalled or his involvement is required Develop enough fluency in PTA’s work, clients, projects, and business to understand context and  implications rather than treating requests as isolated tasks Discretion and Stewardship Handle confidential client, employee, financial, business, and personal information with absolute  discretion and an understanding of what should be shared, protected, or clarified before acting Exercise mature judgment when instructions are incomplete, circumstances change, or sensitivity  is required Build trust through consistency, accuracy, preparedness, and follow-through, addressing mistakes  or uncertainty directly and early Qualifications & Experience 8+ years of progressively responsible experience supporting a founder, CEO, Principal, senior  executive, or similarly complex leadership role Demonstrated experience operating beyond traditional executive administration, with meaningful  responsibility for prioritization, coordination, communication, and executive decision support Exceptional organizational skills, with evidence of managing complex schedules, competing  priorities, and high volumes of information without losing detail Exceptional professional judgment, including the ability to make thoughtful decisions without  complete information Proven ability to handle highly confidential and sensitive information with discretion Excellent written and verbal communication, with the ability to communicate clearly and  appropriately with clients, senior leaders, colleagues, and external partners Experience within architecture, design, professional services, family office, hospitality,  development, or another high-touch client environment is preferred but not required

Key Competencies: Meticulous: notices what others miss and closes loops without being reminded Discerning: reads context and nuance, knowing when to act, when to ask, and when to  hold Anticipatory: thinks several steps ahead and prepares before a need becomes a request Steady: calm, resourceful, and composed when priorities shift or circumstances become  demandingSubmission RequirementsOne PDF including cover letter and resume In the cover letter, describe a role in which you supported a senior leader with significant  competing priorities and how you determined what required their attention Include a brief example of a system, process, or working method you created that materially  improved an executive’s effectiveness References should include at least one senior leader whom you directly supported File should be saved as: yourname_pta_chiefofstaffSubmit to careers@pfeffertorode.com with the subject heading “Chief of Staff”No phone inquiries please